Why does it take LoungeBuddy a few minutes to load on my phone when I download or update it?

When a member first downloads LoungeBuddy or updates to a new version, it may take several minutes to fully process all of the lounges and access rules from our database. We pre-load all of this information onto your phone so you can access the data even in offline mode - without having to worry about cellular coverage or data roaming charges.

As LoungeBuddy contains thousands of of access rules and information on over 2,500 lounges in over 900 airports, this process may take a little longer the first time you download the App or when you update to a new version, especially on older generation smartphones.

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