Making Your Booking
- How do I make a lounge reservation?
- Will I be guaranteed lounge access if I make a booking with you?
- If I need lounge access for a longer duration than the time limit on your standard packages, what should I do? For example, if I need lounge access for 9 hours, and LoungeBuddy only offers a 3 hour package.
- How far in advance can I make a booking?
- Can I book lounge access online while I am at the airport?
- How long can I stay in the lounge?
- What is the price for the lounge?
- How can I make a lounge reservation for more than 5 people?
- Can children enter the lounge for free?
- Can I make a booking on behalf of a family member or friend?
- I am unable to find availability for a lounge at my desired reservation time.
- I have a free visit I received with a LoungeBuddy partner, why are you asking me for payment details?
- I have a code that comes with two free lounges visits a year. I attempted to make a booking for the second visit but was unable to do so. How do I resolve this?
- What do I have to present to enter the lounge?
- Is only one name required if I am making a reservation for multiple guests?
- What types of credit and debit cards do you accept?
- If my children are eligible to enter the lounge for free based on their age, should I count them when entering in the number of guests on my reservation?
- Are taxes or additional fees included in the listed price?
- Does LoungeBuddy offer a membership program?
- I booked lounge package with a time limit. When does this time limit start?
- I am not sure precisely when I will enter the lounge. What time should I book?
- Will I have to present my credit card at the lounge for verification?
- Is the price the same regardless if I book online or pay at the lounge?
- Can the cost of the lounge fluctuate?
- What do I do if I discover a better price elsewhere?
- Can I book my lounge visit either on the LoungeBuddy website or within the LoungeBuddy App?
- If I make a lounge reservation but am unable to make it to the lounge for whatever reason, what happens?